Operating a delivery service business can be a lot of fun, especially if you have the right personality and work disposition for it. But before you can possibly make a profit from such a business endeavour you must be fully ready to accept the three major facts that make this type of business both interesting and utterly challenging.
The Legal Aspects
Most people run for the hills when faced with the possibility of making legal decisions. But make no mistake about the fact that if you want to establish a profitable delivery service, you will have to operate under existing laws and taxation framework. You cannot possibly ignore them, unless, of course, you’re interested in living the life of an outlaw. In any case, the legal decisions you make will have a direct impact on the life of your business because they will set your limitations. For starters, you will have to decide on the legal structure of your business, such as if it will it be a sole proprietorship, a partnership, or a limited liability company? You don’t have to make this decision straight away or in a rush but you have to look at what you have in terms of a business, and go from there. You are also required to get the right licences and complete the requisite paperwork or processing for taxation purposes. The upside, however, of completing these legal aspects is the fact that you only have to do it once.
The Negative Customer Feedback
Running a delivery service business means that you will have to deal directly with people from all walks of life. That is why, although we all love receiving positive feedback, getting complaints is inevitable at the same time. The secret, however, is not to treat bad feedback as a source of annoyance that ruins your day. Instead, use it as an opportunity to further improve your operations. After all, your customers are only reacting to the kind of service they have had. Complaints enables you to identify weak points in your system that need your immediate attention and without such feedback, you may not have any other means to realise your mistakes.
Success Comes from 99% Perspiration
Thomas Edison is credited for saying that “success is one per cent inspiration and 99 per cent perspiration.” And perhaps, that could not be more applicable to the operation of a delivery service business. The point is that you will need to work really hard. Success is not something that will be handed to you on a silver platter. Sure, running your own outfit has its perks, as you no longer have to endure a 9-to-5 workaday, but being your own boss means that you will have to take care of things you probably weren’t aware of in your former life as an employee. You will have to take care of all aspects of running a business, from inventory, to auditing, to equipment acquisition and maintenance, and performance monitoring.